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Implementation Consultant - Project Manager, SaaS

At imc we hire great people and believe it is a very exciting time for the digital learning industry. We work in global but small, self-managing, autonomous teams. We reward our employees for the impact they make, and value the innovative approaches they bring. We are on the look-out for an enthusiastic, energetic individual, Implementation Consultant - Project Manager role and who desires a challenging and has a passion for delivering successful projects.

As an imc Implementation Consultant - Project Manager, you will be working on delivering new customer projects, as well as working with our existing customers to deliver ongoing work packages for our leading learning management system and other imc software products.

Your role will involve working closely with both our experienced local team in the London, as well as with our other international colleagues further afield, so you will have great support to develop in the role.

Here is what you´ll be doing

  • Running workshops with our customers to understand their requirements and provide an insight into solution options
  • Analysing our customers' requirements to form solution designs and specification documents
  • Performing software configurations based on specifications
  • Defining and configure interfaces (batch .csv, SSO, API etc.) 
  • Writing test cases and complete end to end testing, as well as supporting our customers in their own testing
  • Diagnosing and reporting system errors as well as test fixes
  • Project management and package delivery using waterfall and agile methods
  • Running training workshops and coaching sessions with the customer’s teams
  • Supporting our pre-sales teams’ activities with running demos, presentations, completing technical tender responses and pitches

Here is what you´ll need

  • Ability to build outstanding relationships with our customers
  • Strong project management experience is a must!
  • Excellent interpersonal and communication skills (written and verbal)
  • Ability to present and run both functional and technical meetings and workshops
  • Problem solving, solution focused mindset with a desire to learn
  • Customer driven with ability to work in a team and autonomously
  • Ability to effectively challenge customers and colleagues
  • Degree qualified in IT related field with relevant experience
  • Understanding of SQL database driven web-based application
  • Experience consulting or configuring of business software systems (LMS)
  • Knowledge of SSO solutions, APIs, and interfacing protocols beneficial

What we offer

  • Support of experienced, intelligent, and motivated colleagues to inspire you
  • Career growth and ongoing development possibilities guaranteed
  • Opportunity to work on large scale projects for major corporate brands and government departments
  • Chance to join a vibrant team of like-minded professionals
  • In depth training provided for all our software and technological products
  • Friendly comfortable office in a great location

About imc

imc is one of the world's leading learning technology and content providers with 12 international locations and numerous award-winning solutions. We are proud to have over 350 valued employees globally that together support over 1300 customers including numerous internationally renowned brands and public organisations who continue to inspire our passion for innovation.

Ready for your next challenge with the skills and passion to match?

Then apply today and let us have a chat.