As a Technical Consultant – Software based in Beijing/ China, you will be working on a major IMC customer project implementing our technical solutions and systems, as well as working with our existing customers in an ongoing technical support capacity for our Learning Management System and other IMC products.
Your work will involve working closely with both our global consulting team, as well as with our colleagues in our European Headquarters, so you should be self-driven to be able to work remotely, but also flexible to travel when required.
- Work with clients to discuss, analyse and evaluate project requirements
- Configure software and interfaces based on specifications and test the solutions
- Identify system errors with checking system configurations and using diagnostic tools
- Install and maintain our server based Learning Management System
- Support pre-sales activities by creating mock-ups and interactive E-Learning content
- Write functional and technical specification documents
- General project, technical and office administration tasks
- Degree/qualification in computing related field with broad knowledge
- Minimum two years-experience working in a customer facing IT related role
- Understanding of database driven web-based applications
- Relevant, practical experience with Managements Systems (LMS, CMS, HRMS, CRM) and/or experience in the field of E-Learning would be ideal
- Customer orientated, friendly nature, a pro-active and focused attitude and the capability to work autonomously
- Problem solver who is self-sufficient and pays high attention to detail
- Excellent communication (both written and verbal) and interpersonal skills
- Willingness to travel interstate and potentially internationally
- Fluent in Chinese and English
- Willingness to travel interstate and occassionally internationally
IMC is one of the world's leading service and technology providers for learning, talent and new media solutions, with 11 international locations and award-winning products. We are proud of more than 250 excellently trained, creative and competent colleagues. Over 1100 renowned international customers inspire us to the highest quality.
Interested? We are looking forward to your application.