Learning Software Consultant

At imc we hire great people and believe it is a very exciting time for the digital learning industry. We work in global but small, self-managing, autonomous teams. We reward our employees for the impact they make, and value the innovative approaches they bring. We are on the look-out for an enthusiastic, energetic, and highly motivated individual who desires a challenging Learning Software Consultant role, who has a passion for delivering successful projects.

As an imc Learning Software Consultant, you will be working with our customers to deliver ongoing work packages for our leading learning management system and other imc software products.

Your role will involve working closely with both our experienced local team in Singapore, as well as with our other international colleagues further afield, so you will have great support to develop in the role.

Your Job

• Responsible for the delivery of professional services relating to our software solutions to achieve a high level of customer satisfaction.
• Build and maintain an expert level of knowledge of our software solutions.
• Run coaching sessions and workshops with customers to understand requirements and advise on solution options.
• Perform software configurations and parametrisation.
• Analyse customer configuration issues and provide solutions (advice, configurations etc).
• Identity opportunities with customers for improvements and work together with customer account managers to offer additional services (upselling).
• Travelling to customer site for customer meetings, workshops and travel as required.

What you will need

• Expert knowledge in our software solutions, especially regarding IMC’s Learning Management System.
• Customer driven with ability to work in a team and autonomously.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to present and run both functional and technical meetings and workshops.
• Problem solving, solution focused mindset with a desire to learn.

About imc

imc is one of the world's leading learning technology and content providers with 12 international locations and numerous award-winning solutions. We are proud to have over 350 valued employees globally that together support over 1200 customers including numerous internationally renowned brands and public organisations who continue to inspire our passion for innovation.

Ready for your next challenge with the skills and passion to match?

Then apply today and let us have a chat.